Mincher-Lockett Opticians in Stafford welcomed back one of their most dedicated customers when Wayne Evans, left, completed the 3,500 mile trip from his home in Philadelphia for his annual check-up.
The father-of-two has been so impressed with the level of service he gets from the opticians he has been making the 12-hour journey regularly for nearly 10 years.
He says the lenses the Stafford Street opticians provide can't be beat back home in Philadelphia, or New York or London for that matter.
The 44-year-old, who runs his own marketing and sales consultancy in the States, is long-sighted and needs hyperopic lenses which have a thicker, magnifying section in the middle.
Mincher-Lockett Opticians can get him lenses that are much thinner in the middle than he’s able to get back in the US, making his specs easier to wear.
“I’ve always got great service at Mincher-Lockett Opticians they just see it as a challenge to get the best lenses for me, in the States opticians just aren’t willing to go that extra mile to get me the lenses I want, but they are at Mincher-Lockett Opticians,” he said.
Wayne first came to the Stafford opticians after being recommended by relatives who live in nearby Great Haywood.
As well as lenses for his glasses, dispensing optician Sarah Edge, pictured with Wayne, is also helping him to improve the type of contact lenses he’s been wearing for many years.
“We’re very pleased that Wayne keeps coming back to us, we pride ourselves in giving the best service. The proof of that is demonstrated by long standing international customers like Wayne,” said Sarah.
Listen to a podcast of Wayne's visit to Mincher-Lockett Opticians.
Comments